Emotional intelligence 31/07/25

In this course participants can expect to develop their knowledge of emotional intelligence and related characteristics and attributes. Participants will explore the key characteristics that form the foundations of emotional intelligence, and share examples of when they have demonstrated these characteristics in their work and life. Finally, the course will identify areas where emotional intelligence is important, focusing on specific areas relevant to teams and organisations. 

Participants will:

• define emotional intelligence and what this means
• describe the characteristics of emotional intelligence and how they are demonstrated in the work they do
• identify where emotional intelligence is most important in the work of teams and organisations 

Course details

Format:  Online, interactive, tutor-led session (via Zoom)

Time:  10am to 12 noon

Member rate:  £65 plus VAT

Non-member rate:  £95 plus VAT

VAT is charged at 20% 

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As part of our individual membership package, members can claim one FREE values-based training course per year (September to August). If you are a member and would like to enquire about the availability of this course fill out this form. If you've already used your free place this year, scroll down to book at our discounted member rate.

Not already a member of the Co-operative College? Find out how you can join!

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Terms and conditions

Payment: All bookings require payment at time of submission.

Payment terms: Payment is due in full upon completion and submission of the booking form. We advise early booking to avoid disappointment. Your booking will not be confirmed until payment is received. 

Cancellation and refunds:

• If the learner is no longer able to attend the course they have booked, they can cancel the booking by emailing [email protected], quoting their name, and the name and date of the course they wish to cancel. The Co-operative College's paid online learning refund policy is as follows:
  • Full refund available for cancellations made 15 days or more prior to course start date
  • 50% refund available for cancellations made between 7 and 14 days prior to course start date
  • No refund available for cancellations made with less than 7 days until the course start date
• If the Co-operative College is forced to cancel a course, the learner may be offered an alternative course (where available) and if this is not suitable then they will be entitled to a full refund
• Refunds will be paid within 30 days. As part of the refund process, the learner will be required to confirm payment details so the refund can be issued
• The Co-operative College will not be responsible for the refund of any additional charges or admin fees incurred by the learner, as a result of booking.

Debit/credit card is our preferred payment option, however, if you would rather receive an invoice, please email [email protected], quoting 'EI 31/07/25' in the subject line and we will be in touch to find out your booking requirements to allow us to issue an invoice. Please note your booking will not be confirmed until payment is received.